GREEN LANE HARDWARE

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Period Brass Door Knobs, Hand Forged Suffolk Latches, T Hinges and other Period Door Furniture.

Just wanted to say thank you. I have today received the brass reeded door knobs that I recently ordered - Inv 15290. I am so pleased with the service that I have received and also the quality of these knobs. I have been looking for months trying to source the right ones and its been purely by chance that I found you. Somebody on ebay was selling some knobs and in the description mentioned that they were "Green Lane Hardware" which then lead me to your website and I am so pleased it did.
Great service and a fantastic product at a very affordable price.
Many thanks
Michelle (May 2019)
Our parcel arrive today and our goods were neatly individually boxed.  They are beautiful and will look fantastic in our new home. A great service.  Thank you. Mrs Susie Richards, Kent  (March 2016)
Hello! The parcel arrived today - thank you!  They are really excellent! Just need to ge tthe door hung now ... !!!  Thanks again, Em  (Feb 2016)
Door Knobs arrived safely yesterday and are just as described if not better. Thank you for your quick response, your service is excellent and I would certainly recommend "GREENLANE" to any prospective customer as a pleasure to do business with. Kind Regards, William  (June 2014)
I cannot express to you enough how EXCELLENT the product, the service, delivery time and experience was ...... to begin with you have me postage refund, the item was despatched the next day.  The courier even telephoned me as I wasn't at home to ask where he could leave them! So once again thanks for an impeccable transaction!!! Well impressed and I will return. (Sept 2013)
Many thanks for all your help with my orders. Everyone has commented on how attactive the Suffolk Latches and Door Bolts are. I will certainly recommend you to our friends. Regards, Roy  (Aug 2013)
Many thanks for the latches and the speed of your delivery,your service is first class.The joiner who has made our doors is as pleased as we are with your hinges and latches and is photographing the doors for future customers.Again thank you and have a very happy Christmas.Margaret  (Dec 2012)
Door Knobs delivered today after I missed the courier yesterday. 5 fitted thus far, and they are absolutely gorgeous! Thank you so much for your help and superb service. Kind Regards, Dick  (Sept 2012)
Just to say thank you very much for the beautiful rosewood and nickel door knobs - arrived safely today and we are impressed with the quality.  Already fitting them on our Victorian doors and they look very smart.  Thanks also for sorting our the change in my order without any hassle.  All the best, Sarah  (June 2012)
Thank you for your exceedingly prompt reply to our order.  Believe it or not, the order has arrived already, i.e . 1 day after placing it with you.  We are happy to wait the final pair of hinges as the doors won't be fixed for over a week. And to cap all this good service - to get a refund on Postage, when I had already paid the full amount upfront is amazing and much appreciated!  Please feel free to use all my comments on your customer reviews. S Matheson (March 2012)
I cant believe it - my door handles arrived today!! Did you send them by lear jet??  I wouldnt't of got them that quickly if I had ordered them from the local hardware!!  Thanks again for your great service. I'll happily recommend you to anyone on this planet in need of traditional hardware. Regards, Jeanette (Australia)
(Nov 2011)
Thanks to your expert guidance, patience and advice I managed to fit the door knobs - the grub screw wasn't sitting in the groove as you explained - they look so wonderful. Thank you very much for your help. I shall not hesitate to recommend Green Lane Hardware to my friends as it has been a pleasure dealing with you and your response to my enquiries was so quick and efficient.  With kind Regards, Katy (Aug 2011)
I have received the door knobs, they are just as I has hoped - delighted!  Great customer care too, many thanks, yvonne (May 2011)
Thank you for your impressive despatch of our order, which arrived within 24 hours of the order being made. As before, we are very impressed with the quality of the goods. We ordered several sets of the ebonised door knobs before, with brass plates. We were very impressed with those and have been much admired, but the rosewood and nickel we ordered this time is even better. Your door furniture installed in our house recommended itself to a friend of ours who I think will be placing an order.. With thanks, Philip and Penny  (March 2011)
Thank you very much  !
Everything arrived in good time, excellent quality , outstanding value , we are really pleased with your fittings , the images on the site do not do justice to the product ........ well done.  Customer service beyond the call of duty ........  Debra and Martin   (Feb 2011)

Received yesterday, many thanks, just wanted to say how happy my wife and I are with the quality of the handles and escutcheons - the screw on design made installation a breeze.  We will be ordering some more as soon as we look to recondition the rest of the door in the house. King Regards, Mike  (Jan 2011)

I just have to say  - how satisfied I have been with my order I have just received and the previous order a month or so ago.  Both orders were delivered within two days and brilliantly packed.  Everything was excellent quality and I received a superb service.  I also had a refund on postage amount - how good is that !!!! - thanks to you all - my doors look top posh
Kind Regards, Bev  (Dec 2010)

Our joiner arrived this morning to do the job we require this hardware for, so when DHL delivered the items about 1/2 hour ago it was 'just in time!'

Thanks for your caring and professional approach when expediting this small order - it is reminiscent of the level of service people accepted as the norm in the 50's and 60's - before the advent of Wickes/B&Q sheds.

 Naturally I will leave positive feedback immediately, and have no hesitation in returning to your shop as and when I need hardware.

Incidentally, my joiner bought some 15'' T hinges for another job from his local specialist ironmonger. They charged twice as much as you for the same item, and the gauge of metal was lighter. Needless to say he will be buying from you in the future!

Regards - and thanks again for your excellent service. M (July 2010)

 

)Hinges received and fitted.
Just a quick note to thank you for your super service and products.
Nice to deal with someone who actually makes an effort and I wish you
continued success.
Kind Regards  Jon   (April 2010)

The handles are lovely, beautifully packed and the service second to none. I thought great British service had all but gone but your speedy efficient service has restored my faith and confidence in dealing with good British companies/sellers.
You could certainly teach a lot of companies how to deliver, with confidence.

S (Glasgow)  (March 2010)
We would just like to say how impressed we are with the quality of the latches and hinges. They really do appear to be genuinely reclaimed fittings, unlike those available elsewhere which are very poor imitations of the real thing in comparison. They will be absolutely perfect in making the doors on our new extension look like original old ones. Your service is superb - ordered on Sunday evening, confirmation of despatch received on Monday morning and delivered on Tuesday morning - and you refunded some of the postal charges to boot. We would not hesitate in recommending you.  Mr and Mrs Buck, Norfolk  (Feb 2010)
Just wanted to thank you for your help and outstanding service. The door knobs arrived yesterday, less than 24hrs from ordering. They look fantastic on the rimlocks I've cleaned up and painted black. The nickel plated ones match perfectly with the fittings in the bathroom too. I shall have no hesitation in recommending your company. Thanks once again, Barrie.  (Dec 2009)
A short message to congratulate your company! Our rosewood/nickel doorknobs arrived incredibly quickly, were an astonishingly good price and are stunning quality. They look really handsome and I wish you all a very successful future- you deserve it!
Regards, David, Isle of Lewis  (Dec 2009)

I just wanted to drop you a line to say that the door knobs have arrived - less than 24 hours after despatch!   They are absolutely fantastic, just what we hoped for ... they go perfectly with our 1930s refurbised doors and I'm absolutely delighted.  King Regards, Nicola  (Dec 2009)

have just received the ebonised door handles. That must be the fastest delivery ever!

They are absolutely perfect, what a pleasure to deal with someone as professional and efficient as you are.

Many thanks, Mike  (Nov 2009)

I would just like to thank you and your company for the lovely latches you sent.  I was hugely impressed with the speed of their delivery, the quality of the product and the fact that you were kind enough to refund some of the postage.  I will certainly recommend you to anyone who asks where I got my lovely latches!  Many thanks, Justine  (Oct 2009)

Thank you so much for the prompt delivery of the hinges.  Next day! Many of the large web based companies could learn a thing or two from you.  Very happy with the hinges, had ordered door knobs from you in the past so knew i was getting a quality product. Thanks again, Nicola (Aug 2009)

I ordered a set of six Nickel beehive door handles from Green Lane Hardware.   I was extremely pleased with the quality and weight of the handles.  They were packaged and delivered with great care.  I was so pleased with the product that I ordered more a few months later.  The price is also very good value for money and considerably cheaper than other outlets.  I have no problem recommending them to others!  Great service and great price.  Ms. Ahad, Kent  (July 2009)

Thank you for your kind offer to send me an additional bolt, an offer which I very gratefully accept.

I will gladly send some pictures in a couple of weeks when I have finished making the Oak ledged doors, which you will be free to utilize however you so desire.

Having worked in a service industry for many years, I am particular about the decline in service standards in the UK. Green Lane Hardware have been a pleasure to deal with and restored my faith that there is still great customer service about! In fact, I received a better service on my small initial order value for a single Suffolk latch (around £15) from Green Lane, than I did from my kitchen supplier with whom I spent £23,000!

I would of course without hesitation recommend your company to anyone. In the meantime I will set to work attempting to convince my wife that we need these Oak doors throughout our property...so watch out I may well be back soo, Regards, Chris  (May 2009)

Hello,

I have this morning received the Suffolk Latch that was only ordered yesterday!

I just wanted to say that I am delighted with the latch and very impressed with your fast service.

I ordered one latch initially to ensure it is what I wanted, but I will definitely be back for more over the coming months.

Thanks again!  (March 2009)

Just wanted to say thank you for your extraordinary service and assitance, we have now fitted the knobs and they look beautiful, the changes to the spindles worked a treat with our awkward doors.  We will have absolutely no hesitation in recommending you - it's the best value and service we've had in a long time.
Kind regards
Sally and Ewan  (March 2009)
Thanks for the very prompt delivery. It arrived next morning Thurs 19 th Feb. The latches are magnificent and the same price as the nasty mass produced equivalents at B & Q! Will recommend you to others.
Many thanks  (Feb 2009)
just fitted my new door knobs . The threaded shaft and grub screws ? - BRILLIANT !!
Really pleased , Thanks very much. Nick   (Dec 2009)
Thank you once again for the professional service and courtesy you have shown. You have kept me up to date through the whole process.
 I am delighted with the quality of the products - exactly as represented on your website, something which unfortunately cannot be said for other web based companies I have come across.
 Hope you will consider expanding your range into other other areas such as sockets and switches in the near future.
Regards  Darran  (Feb 2009)
Hi there
The Suffolk latches and T hinges I ordered last Friday on eBay turned up
yesterday afternoon, Anyway, I just wanted to let you know that we are absolutely delighted with
them. The quality, character and finish are superb and great value as well.
I'm so pleased we found your products - to think, we were about to give up
and order mass produced black-painted rubbish!
We'll be back for more when we get around to replacing the upstairs
doors....   Best regards, Andy  (Nov 2008)
We have received the hinges and suffolk latches etc today.  We are
really pleased with the quality of everything we have bought from you
and with the whole service you have provided. 

We will definitely be recommending your company to our friends and
family. Thank you so much.  Regards Sue   (Sept 2008)

Goods have just arrived extremely well packed and are just what we wanted.  Even my wife who has recently endured a 3 hour meeting with the Italian Architect and Geometra discussing drainage and septic tanks showed a slight interest when I opened the package.  They got her 'seal of approval' and she even thought, given what they are, i.e. hand forged, they compared favourably in price to standard door furniture you get from places like B&Q.   

 Anyway they should look great with the oak ledge and brace doors and are in keeping with the rustic nature of farmhouse.

I may bore you with one or two pictures once these are fitted although it looks like it will be March before I get round to making/fitting any doors. 

I will not hesitate to recommend you to anyone I may come across who is also doing renovation work and may wish to go for the 'rustic' look.  Good old fashioned service - great product and great prices. Thanks again.

Regards  Dave Lauder  (Jan 2008)















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